Lauren founded Morgan Human Systems as a Chartered Human Factors Specialist, committed to improving healthcare through evidence-based design. She evaluates products, services and systems to ensure they work for the people using them — applying human factors principles to everything from medical devices to complex organisational change.

An accomplished nurse and midwife with extensive NHS board experience, Deborah has led large-scale implementation projects and conducted independent investigations. She collaborates with the Nursing and Midwifery Council and serves as a Freedom to Speak Up lead. Deborah specializes in coaching boards and senior leaders through complex patient safety challenges.

Steve is a mental health nurse with a strong track record in service improvement and patient safety investigations. He has worked with the Healthcare Safety Investigation Branch and leads investigation training across multiple industries. Steve facilitates our investigation courses and brings practical, systems-based thinking to complex incidents.

A former teacher and Head of Subject, Cara holds a Postgraduate Diploma in Human Factors and Ergonomics. She bridges scientific research with accessible education, translating complex human factors concepts into practical learning experiences. Cara's background in teaching helps healthcare professionals quickly grasp and apply systems thinking.

Olivia is our Operations Manager and keeps everything running smoothly. With experience in start-ups and a strong project management background, she's our first point of contact for all bookings and queries. Liv also built a treehouse in the Welsh hills with her partner — so if you need a holiday recommendation, she's your person too.